SMS Account Notifications

Pleasant Acres Home Management, LLC (“PAHM”) offers residents optional text message notifications about their resident account. This public page documents exactly how residents enroll, the consent language they see, and how to stop or get help. No resident account data is shown here.

Program: Pleasant Acres Home Management Resident Account Notifications
SMS number: (629) 299-2127
E.164: +16292992127

Why residents enroll

Residents enroll to receive recurring automated text messages about their resident account, including invoices, billing and payment reminders, past-due notices, maintenance and insurance updates, property notices, portal/message notifications, and other account-related communications.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP at any time to opt out. Reply HELP for help.
• SMS consent is not a condition of tenancy.
• Privacy Policy · SMS Terms & Conditions

Text messages are off by default. SMS consent is collected separately from acceptance of the general Terms of Use. Residents use one of the two methods below.

Option 1 — Resident Portal

Residents sign in to the Resident Portal (portal.pahm.net), open Settings → Notifications, and turn on Text Message Notifications. The page shows the mobile number messages will be sent to and the consent language below. Consent is recorded only when the resident turns the switch on and saves.

On first sign-in, residents may instead see a “Stay up to date” page with the unchecked option Receive text message notifications about my account, the same consent language and links, and a separate unchecked I agree box. Consent is recorded only when both are checked.

Option 2 — Text START to (629) 299-2127

Text enrollment is not yet active. Until it is, please use the Resident Portal (Option 1). When active, it works exactly as described below.

1. Text START to (629) 299-2127 from the mobile number on your resident account.
2. PAHM replies with the program disclosure and asks you to confirm:

   Pleasant Acres Home Management: You requested recurring automated text messages about your resident account, including invoices, billing and payment reminders, past-due notices, maintenance and insurance updates, property notices, portal/message notifications, and other account-related communications. Message frequency varies. Msg & data rates may apply. Reply YES to confirm enrollment, HELP for help, or STOP to opt out. Privacy: https://pahm.net/privacy/ SMS Terms: https://pahm.net/sms-terms/

3. Reply YES (or Y) within 24 hours to confirm enrollment. Texting START alone does not enroll you.
4. After you confirm, PAHM replies:

   Pleasant Acres Home Management: You're subscribed to resident account text notifications. Message frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to opt out.

Text enrollment is available only when the number matches exactly one current resident contact. Otherwise PAHM does not enroll the number and directs the sender to the Resident Portal or the office.

Opting out and help

Reply STOP at any time. PAHM confirms:

Pleasant Acres Home Management: You have been unsubscribed from text message notifications. You will receive no further automated texts from this program. Text START to begin enrollment again.

Reply HELP for help. PAHM replies:

Pleasant Acres Home Management: For help with resident account messages, call 615-642-2999, email pahmllc@outlook.com, or visit https://pahm.net. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out.

Related: Terms of Use · Privacy Policy · SMS Terms