SMS Terms & Conditions

Pleasant Acres Home Management, LLC

Effective Date: October 7, 2026

1. Program name

Pleasant Acres Home Management Resident Account Notifications (“SMS Program”).

SMS number: (629) 299-2127
E.164: +16292992127

2. Program description

By opting in, you agree to receive recurring automated text messages from Pleasant Acres Home Management, LLC (“PAHM”) regarding your resident account and property relationship.

Messages may include:

• invoice availability;
• billing and account-balance notices;
• payment reminders;
• past-due notices;
• maintenance updates;
• renter’s insurance reminders or status updates;
• property notices and resident-account updates; and
• responses or service information related to your account.

The SMS Program is intended for first-party transactional/account notifications and resident service communications, not unrelated third-party marketing.

3. How to opt in

Text messages are off by default. Residents may opt in either way:

• Resident Portal: sign in, open Settings → Notifications, turn on Text Message Notifications, and save:
  https://portal.pahm.net/settings/
• By text: text START to (629) 299-2127 (+16292992127). PAHM replies with the program disclosure; you must reply YES (or Y) within 24 hours to confirm enrollment. Texting START alone does not enroll you. Text enrollment is not yet active; until it is, please use the Resident Portal.

Text enrollment by START is available only when the number matches exactly one current resident contact.

SMS consent is not a condition of tenancy.

4. Message frequency

Message frequency varies based on account activity, billing status, maintenance activity, insurance status, and other relevant property communications.

5. Message and data rates

Message and data rates may apply depending on your mobile plan and carrier.

6. Opt out

You may opt out at any time by replying STOP.

After you opt out, you may receive a confirmation message. You will no longer receive messages from this SMS Program unless you later opt in again. Texting START after opting out begins a new enrollment that again requires your YES confirmation.

7. Help

For help, reply HELP.

You may also contact us at:
Phone: 615-642-2999
Email: pahmllc@outlook.com

8. Changing your mobile number

If your mobile number changes, update it through the Resident Portal or contact the property office. SMS consent associated with a prior mobile number does not automatically transfer to a new number, and new consent may be required.

9. Carrier disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

10. Privacy and mobile information

We do not sell or rent mobile phone numbers, SMS opt-in information, or SMS consent.

We do not share mobile phone numbers, SMS opt-in data, or SMS consent with third parties or affiliates for their own marketing or promotional purposes.

We may use service providers solely as necessary to deliver messages and operate the SMS Program.

Privacy Policy: https://pahm.net/privacy/

11. Delivery

Message delivery is subject to effective transmission by your mobile carrier and is not guaranteed.

12. Changes to these SMS Terms

We may update these SMS Terms from time to time. Updates will be posted with a revised effective date.

13. Contact

Pleasant Acres Home Management, LLC
200 Bartons Creek Rd, Lebanon, TN 37090

Phone: 615-642-2999
Email: pahmllc@outlook.com
Website: https://pahm.net

Terms of Use: https://pahm.net/terms/
Privacy Policy: https://pahm.net/privacy/